Legal

Policy history

Every published version of our policies, with the effective date and what changed.

AI Usage Disclosure

VersionEffective dateWhat changed
1.12026-09-28Removed the statement that every published page is reviewed by a person before it goes live.
1.02026-09-25Recorded Fanny's current role across calls, text messages, and live chat, including her limitations, message handling, funding partner inquiry handling, and data-request instructions.

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Cookie Policy

VersionEffective dateWhat changed
1.12026-09-25Moved the LeadConnector chat out of the Marketing category into a separate Chat setting that loads only when you start a chat. Renamed Marketing to Marketing and advertising.

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Disclosures

VersionEffective dateWhat changed
1.22026-09-25Expanded the AI assistance disclosure to cover calls, text messages, and live chat, plus Fanny's limits, message taking, funding request collection, and human review. Clarified that site cost information is educational and funding partners present every specific offer, rate, term, payment, and total cost.
1.12026-09-03Added the reference to the published retention schedule.
1.02026-08-26First published version.

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How we protect your information

VersionEffective dateWhat changed
1.02026-09-04First published version.

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Privacy Policy

VersionEffective dateWhat changed
1.32026-09-25Clarified how supporting documents are used, aligned the description of Fanny with current call and chat handling, and stated that our team reviews requests while funding partners discuss programs, options, offers, and terms.
1.22026-09-11Retention schedule restated as 3 windows. Opt-out and do-not-contact status is kept 10 years from the opt-out date, consent records are kept 5 years from the consent date, and the rest of a funding request is cleared 5 years after last activity. Clearing the general record no longer removes consent or opt-out fields.
1.12026-09-03Added the published retention schedule, the consent records section, and the Global Privacy Control statement.
1.02026-08-26First published version.

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SMS and Messaging Terms

VersionEffective dateWhat changed
1.02026-09-25Clarified that phone calls, website chat, and text conversations may be handled in part by Fanny, and revised how call-based text consent and conversational reply frequency are described.

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Terms of Use

VersionEffective dateWhat changed
1.12026-09-03Added the consent record clause.
1.02026-08-26First published version.

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